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Acceptable
Use Policy
The DigiTex.com, Inc Acceptable Use Policy has been formulated
with the following goals in mind:
- Ensure security, reliability
and privacy of DigiTex.Net's systems and network, and the networks
and systems of others.
- Avoid situations that may cause
DigiTex.net to incur civil liability.
- Maintain the image and reputation
of DigiTex.net as a responsible provider.
- Preserve the value of Internet
resources as a conduit for free expression.
- Encourage the responsible use
of net resources, discouraging practices which degrade the usability
of network resources and thus the value of Internet services.
- Preserve the privacy and security
of individual users.
The Acceptable Use Policy below defines the actions
which DigiTex.com considers to be abusive, and thus, strictly prohibited.
The examples named in this list are non-exclusive, and are provided
solely for guidance to DigiTex.com customers. If you are unsure whether
any contemplated use or action is permitted, please send mail to policy@digitex.net
and we will assist you.
Please note that the actions listed below are also not permitted from
other Internet Service Providers on behalf of, or to advertise, any
service hosted by DigiTex.com, or connected via the DigiTex.com network.
Furthermore, such services may not be advertised via deceptive marketing
policies, as defined by the Federal
Trade Commission Deception Policy Statement.
DigiTex.com, Inc is taking a no-nonsense approach on NET ABUSE. Please
visit net-abuse-faq for additional information on net abuse
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General Conduct
- Customers are prohibited from transmitting
on or through any of DigiTex.com's services, any material
that is, in DigiTex.com's sole discretion, unlawful, obscene,
threatening, abusive, libelous, or hateful, or encourages
conduct that would constitute a criminal offense, give rise
to civil liability, or otherwise violate any local, state,
national or international law.
- DigiTex.com services may only be used for lawful
purposes. Transmission, distribution, or storage of any information,
data or material in violation of United States or state regulation
or law, or by the common law, is prohibited. This includes,
but is not limited to, material protected by copyright, trademark,
trade secret, or any other statute. DigiTex.com reserves
the right to remove such illegal material from its servers.
- The customer is responsible for keeping his
billing data with DigiTex.com up-to-date and accurate. Furnishing
false data on the signup form, contract, or online application,
including fraudulent use of credit card numbers, is grounds
for immediate termination, and may subject the offender to
civil or criminal liability.
- The customer is responsible for keeping up
with billing due dates and making payment on or before the
due date. DigiTex.com, Inc may charge a minimum LATE FEE
of $6.00. If an account is disconnected due to non payment
there will be a minimum reconnection fee of $6.00. If an
account is disconnected due to net abuse there will be a
minimum reconnection fee of $20.00.
- The resale of DigiTex.com products and services
is not permitted, unless specifically permitted and documented
in a written agreement.
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System and Network Security
- Customers may not attempt to circumvent user
authentication or security of any host, network, or account
("cracking"). This includes, but is not limited to, accessing
data not intended for the Customer, logging into a server
or account the Customer is not expressly authorized to access,
or probing the security of other networks (such as running
a SATAN scan or similar tool).
- Customers may not attempt to interfere with
service to any user, host, or network ("denial of service
attacks"). This includes, but is not limited to, "flooding"
of networks, deliberate attempts to overload a service, and
attempts to "crash" a host.
- Customers may not use any kind of program/script/command,
or send messages of any kind, designed to interfere with
a user's terminal session, via any means, locally or by the
Internet.
- Users who violate systems or network security
may incur criminal or civil liability. DigiTex.com will cooperate
fully with investigations of violations of systems or network
security at other sites, including cooperating with law enforcement
authorities in the investigation of suspected criminal violations.
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E-MAIL
- Harassment, whether through language, frequency,
or size of messages, is prohibited.
- Customers may not send email to any person
who does not wish to receive it. If a recipient asks to stop
receiving email, the customer must not send that person any
further email.
- Customers are explicitly prohibited from sending
unsolicited bulk mail messages ("junk mail" or "spam"). This
includes, but is not limited to, bulk-mailing of commercial
advertising, informational announcements, and political tracts.
Such material may only be sent to those who have explicitly
requested it.
- Customers may not forward or otherwise propagate
chain letters, whether or not the recipient wishes to receive
such mailings.
- Malicious email, including but not limited
to "mailbombing" (flooding a user or site with very large
or numerous pieces of email), is prohibited.
- Forging of header information is not permitted.
- DigiTex.com accounts or services may not be
used to collect replies to messages sent from another Internet
Service Provider, where those messages violate this Acceptable
Use Policy or the Acceptable Use Policy of that other provider.
- These rules apply to other types of Internet-based
distribution mediums as well, such as RLG's Ariel system
(a system for sending FAX-like documents over the Internet).
USENET postings have their own regulations; see below
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USENET
- DigiTex.com provides an uncensored newsfeed. As
such, DigiTex.com does not control the content of the newsgroups
available to its customers. DigiTex.com is not responsible for
the content of any USENET posting, whether or not the posting
was made by a DigiTex.net customer.
- Postings to USENET newsgroups must comply with
the written charters or FAQs for those newsgroups. Advertisements
should only be posted in those newsgroups whose charters/FAQs
explicitly permit them. The poster is responsible for determining
the etiquette of a given newsgroup, prior to posting to it.
- Customers are prohibited from posting the same
or similar message to large numbers of newsgroups (excessive
cross-posting or multiple-posting, also known as "USENET spam").
- Customers are prohibited from posting chain letters
of any type.
- Customers are prohibited from posting binary files
to newsgroups not specifically named for that purpose.
- Customers are prohibited from canceling or superseding
posts other than their own, with the exception of official newsgroup
moderators performing their duties.
- Customers are prohibited from forging header information.
This includes attempting to circumvent the approval process
for posting to a moderated newsgroup.
- A customer may not solicit mail for any other
address other than that of the customer's DigiTex.com account
or service, with the intent to harass or collect replies after
DigiTex.com service has been terminated.
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IRC (Internet Relay Chat)
- DigiTex.com is not liable for the content of any
communications made on IRC. The DigiTex.net IRC service is a
free, value-added service for DigiTex.net customers, and the
terms of its operation may change at any time. DigiTex.net reserves
the right to ban from its IRC server any user whose conduct
is, in DigiTex.net's sole judgment, disruptive.
- IRC robots ("bots" or "clones") may not be run
from DigiTex.net shell accounts, or on the DigiTex.net IRC server.
- Customers may not attempt to impersonate others
or use IRC anonymously by disguising their hostname or username.
- Customers are prohibited from using IRC scripts
or programs that interfere with or deny service to other users
on any server or host. Customers are also prohibited from engaging
in activities which harass other users. This includes, but is
not limited to, "flooding" (rapidly entering text with the intent
to fill the screens of others), "flashing" (disrupting terminal
emulation), "takeovers" (forcibly seizing operator privileges),
attempting to send private messages to those who do not wish
to see them (via "ignore"), attempting to return to a channel
after being banned from it, and other disruptive behaviors.
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Individual Accounts (Dialup Users Only)
- DigiTex.com dialup accounts are intended for use
by an individual. Multiple logins are prohibited, except as
allowed by DigiTex.com (additional charges will apply). Users
of 'user mode IP' programs (such as TIA) may use one additional
login via telnet in addition to the initial login. Shell account
users may not run programs which provide network services from
their accounts, such as IRC or MUD servers. Dialup accounts
are unlimited attended access, this means you must be at your
computer in order to stay connected (downloading of software
is acceptable).
- DigiTex.com accounts are intended for interactive
use and are unlimited attended access. Attempts to circumvent
the 'idle daemon' or time charges accounting, or attempts to
run programs while not logged in by any method, are prohibited.
This causes the lines to be unnecessarily tied up. Additional
charges apply for a non-attended account, please visit our dedicated
accounts section.
- DigiTex.com shell accounts operate on shared resources.
Customers are prohibited from excessive consumption of resources,
including CPU time, memory, disk space, and session time. The
use of resource-intensive programs which negatively impact other
system users or the performance of DigiTex.com systems or networks
is prohibited, and DigiTex.com staff may take action to limit
or terminate such programs.
- Password security is the responsibility of the
individual user. Good passwords should be a minimum of six characters
long, contain at least one number or symbol, and are not based
on any dictionary word or common name. Customers may not share
passwords or accounts with others.
- Account termination requires the customer to notify
DigiTex.com in person, in writing or by e-mail 10 days prior
to their next billing date. As long as the account is active
the customer is responsible for access charges, including but
not limited to late fees.
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Violations to this policy will result in immediate termination of
service. Service terminated due to net abuse are not subject to refunds.
REFUNDS:
DigiTex.com, Inc offers a 10 day money back satisfaction guarantee.
DigiTex.com, Inc will refund service fees and connection fees if user
notifies us within the 10 day limit. (repair work or installation
fees will not be refunded) Refunds will be mailed to address shown
on application within 30 days from customer's termination. No refund
will be made in CASH, no matter how the account was paid. All checks
are required to clear our bank prior to refund. All credit card charges
will be credited to the original credit card used. Refunds issued after
the initial 10 day period will be charged a $25.00 early cancellation fee.
Questions
about this policy should be sent via e-mail to policy@digitex.net.
Reports of activity in violation of this policy may be sent in e-mail
to abuse@digitex.net.
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Modified 4/17/2006
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